Discount Codes • Policies • Important Notes
NEW DISCOUNT STRUCTURE
INSTANT DISCOUNTS AVAILABLE AT CHECKOUT!
15% OFF ORDERS OVER $399 - enter code 15OVER399
25% OFF ORDERS OVER $799 - enter code 25OVER799
• Use the discount code that best fits your order. •
• Discount codes also apply to SALE items - double discounts apply! •
• SHIPPING FEES and UPGRADES: Choose the shipping option that seems to best suit your order size and your shipping preferences. Occasionally we may suggest or require that additional shipping fees be added to your order. We are doing our best to provide the very best shipping option on a case-by-case basis to get your products to you safely and in a timely fashion. Please bear with us.
• CUSTOMS FEES, DUTY, and TAXES on INTERNATIONAL SHIPMENTS (including Europe, USA, Canada, Australia, Singapore, Japan) generally DO NOT PAY substantial import customs fees. Most of our customers around the world pay NO FEES or VERY LOW FEES. We have years of experience with international shipping and make our best effort to provide the appropriate documentation for your specific country to reduce or eliminate customs duties and taxes as much as possible. That said, we cannot be held responsible for unexpected import fees, customs delays, or customs retention of your order.
• SHIPPING TIMES:
Please rest assured:
1. Orders are normally shipped within 24-48 hours.
2. We do our best to inform you in advance if we expect any unusual delays. Rest assured we are doing our best to get your package to you safely and in a timely fashion.
3. We guarantee you will receive your order or your money back.*
DISCLAIMER: Our products are pure, natural, and chemical-free. Some products are not only used simply for the aroma, but also have traditional medicinal or culinary uses. Get properly informed before using any product in or on your body. Some people tolerate natural aromatics and essential oils easily and others do not. Use caution and common sense. Get informed about this specific product from a variety of sources before you decide how to use it. We recommend that you use only small amounts until you are familiar with all the effects. As with any natural product, allergic sensitivity is possible. Always test for 24 hours on a small area of skin before more intensive use. No medical or health claims are made regarding any product. Inform yourself regarding the correct and safe use of natural products before using them. Although some essential oils are commonly taken internally as traditional medicine or for culinary use, we never recommend that you take our products internally. Should you choose to take any of our products internally you do so entirely at your own risk. It is generally advised that you should avoid your eyes, face, and mucous membranes with all of our products. We are not responsible for any such use or misuse, accidental or intentional.
Essential oil diffusers: Not all essential oils are safe or appropriate for essential oil diffusers or direct inhalation. Any references to essential oil diffusers, burners, etcetera are purely anecdotal and should not be taken as advice or recommended safe use.
*Clarification of exceptions to above point #3. “We guarantee you will receive your order or your money back.*“ The only exceptions to this guarantee are as follows: (a) the permanent and irreversible seizure of your shipment by your country’s customs and import authority. This has simply NEVER happened to any of our shipments before, but in case it were to happen, we will not be held responsible. We have experience shipping to almost every country in the world and this has never happened before, so we do not consider it a genuine cause for concern. (b) In case that you, the customer, or the receiver of the package, intentionally modify the delivery address or receiver’s name, or intentionally forfeit the signature requirement on your side of the delivery process with the shipping provider, we will not be held responsible if the package is lost, stolen, missing, or undelivered.
